Totemomail: "The licensed user limit has been reached" (Automatically clean up internal users via LDAP)

Anyone who has been running a totemomail environment for years is familiar with this phenomenon: At some point, a red warning appears in the upper-right corner next to the bell icon—“The licensed user limit has been reached.” The system continues to run, but you’re suddenly operating in a state of under-licensing. In this article, we’ll break down totemomail’s licensing model, explain why the number of internal users grows unnoticed, and set up an LDAP connection step by step—including an automatic cleanup agent—along with the CLI tools you’ll need to thoroughly test the LDAP connection beforehand.

26 June 2026 Totemomail

Set Up Email Routing Between Apache James (Totemomail / Kiteworks EPG) and Exchange Online

SMTP Routing, Apache James Internals, and What It Takes to Ensure Emails Flow Smoothly Between Exchange Online and Apache James

17 June 2026 Totemomail 3 min to read